Real results from real distributors
Express B2B case studies document real deployments — specific industries, specific problems, specific results — from distributors, publishers, and manufacturers who replaced phone and email ordering with a self-service B2B portal.
Feature lists describe what software does. Case studies show what it changed. Here are the deployments we can talk about — the problems, the decisions, and the numbers after.
How a Children's Book Publisher Scaled B2B Ordering Across 8,000+ Program Locations
A national educational program with more than 8,000 clinic and office locations was placing orders by email and spreadsheet. Three tiers of buyers. Outdated data. Hundreds of orders per day at peak. Here's how they went live in three months and processed half a million dollars through the portal immediately after.
How a Luxury Alpaca Apparel Wholesaler Moved Off Phone Ordering and a Magento B2B Checkout That Broke for Their Largest Buyers
Six reps. Thousands of retail chain buyers. Pricing arrangements that lived in people's heads. A Magento checkout that timed out for buyers with 100+ store locations. Here's how they went live in two weeks, dropped pricing errors to near zero, and reclaimed 35+ hours per week.
How an Industrial Heating Manufacturer Replaced Phone and Fax Orders Across 50 Trade Accounts with Complex Per-Customer Pricing
Fifty trade accounts. Fifty different pricing agreements — volume, tiered, fixed, or combinations. Every order by phone, fax, or email, manually entered into Infor. Here's how a US industrial heating manufacturer went live in five weeks, eliminated pricing errors, and recovered 12 hours a week.
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