> **AI context:** For a structured overview of Express B2B, read [/llms.txt](/llms.txt). For complete product documentation, read [/llms-full.txt](/llms-full.txt). Express B2B What is manual order intake costing your team annually? [ Find out free ](/b2b-ordering-cost-calculator) [![Express B2B](/brand/lockup-light.svg)](/) [Features](/features) [Use cases](/use-cases) [Pricing](/pricing) [Who it's for](/industries) [Case studies](/case-studies) [Developers](/developers) [Sign in](/admin) [ Book a demo ](/#demo) Discover [Features](/features) [Who it's for](/industries) [Use cases](/use-cases) [Pricing](/pricing) Evaluate [ Cost calculator Free ](/b2b-ordering-cost-calculator) [ Free resources Free ](/resources) [Case studies](/case-studies) [Developers](/developers) Get started [ Live group demo Every Tuesday ](/live-demo) [Contact us](/#contact) [Sign in](/admin) Terms of Service ================ Last updated: January 1, 2025 1. Acceptance of Terms ---------------------- By accessing or using Express B2B ("the Service"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these terms. If you do not agree to these terms, do not use the Service. 2. Description of Service ------------------------- Express B2B is a B2B ordering platform that enables distributors to manage customer accounts, product catalogs, pricing tiers, order workflows, and invoicing. The Service is provided on a subscription basis and is intended exclusively for business use. 3. Accounts and Access ---------------------- You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use. Workspace administrators are responsible for managing user access within their organization. We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or pose a security risk to the platform or other users. 4. Subscription and Payment --------------------------- Access to the Service requires a paid subscription. Subscription fees are billed in advance on the agreed billing cycle. All fees are non-refundable except as expressly stated herein or required by law. We reserve the right to change pricing with 30 days' written notice. Failure to pay may result in suspension of your account. You are responsible for all taxes applicable to your subscription. 5. Acceptable Use ----------------- You agree not to: - Use the Service for any unlawful purpose - Reverse engineer, decompile, or attempt to extract source code - Resell or sublicense the Service without written permission - Upload or transmit malicious code, viruses, or harmful content - Interfere with the integrity or performance of the Service - Attempt unauthorized access to any part of the Service or its infrastructure 6. Data and Content ------------------- You retain ownership of all data you submit to the Service. By using the Service, you grant us a limited license to store, process, and display your data solely to provide the Service. We will not access your data except to provide support, ensure security, or as required by law. 7. Intellectual Property ------------------------ The Service, including its software, design, and content, is owned by Express B2B and protected by US intellectual property laws. These terms do not grant you any rights to our trademarks, logos, or proprietary technology. 8. Limitation of Liability -------------------------- To the maximum extent permitted by applicable law, Express B2B shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability to you for any claims under these terms shall not exceed the fees paid by you in the 12 months preceding the claim. 9. Disclaimer of Warranties --------------------------- The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. 10. Governing Law and Disputes ------------------------------ These terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction. 11. Changes to Terms -------------------- We may modify these Terms at any time. Material changes will be communicated via email or in-platform notice at least 30 days in advance. Continued use of the Service after the effective date constitutes acceptance of the revised terms. 12. Contact ----------- Questions about these Terms of Service should be directed to . Express B2B · Book a Demo Step 1 of 3 About you Let's start with you -------------------- We'll use this to personalise the demo and come prepared. Full name \* Work email \* Company \* Your role Select… Owner / Founder VP or Director Operations Manager Sales Manager Technical / IT Other Continue Please fill in your name, email, and company to continue. About your business ------------------- Helps us understand your setup before the call. Industry Select your industry… Educational Supply & Publishing Industrial Components & Manufacturing Food & Beverage Distribution Safety, Facilities & Janitorial Supply Medical & Dental Consumables Office & Print Supply Chemicals & Cleaning Supply Subscription Fulfillment (schools / institutions) Promotional & Branded Products Agriculture & Farm Supply Other distribution / wholesale Annual B2B order volume Select a range… Under $500K $500K – $2M $2M – $10M $10M – $50M $50M+ How do customers currently place orders? Select the main method… Phone or email Spreadsheets or shared forms Existing e-commerce site ERP customer portal Mix of methods Back Continue Your ordering setup ------------------- A few quick questions about your current workflow. How many customer accounts do you manage? Select a range… 1 – 10 11 – 50 51 – 200 200+ Do your buyers ship to multiple locations? Yes No — single location What's your biggest challenge with the current ordering process? Back Pick a time → Thanks, there! -------------- We've got everything we need. Pick a time below — we'll come prepared with your answers so you get a demo built around your business. Scheduling widget Replace with your Calendly or Cal.com embed Prefer to see it first? [Join a free group walkthrough every Tuesday →](/live-demo) Express B2B · Contact Us Get in touch ------------ We read every message and reply within one business day. First name \* Last name \* Work email \* Company Company website Phone Your role Select… Owner / Founder VP or Director Operations Manager Sales Manager Technical / IT Other What's this about? Select… Pricing question Request a demo Partnership or integration Technical question General question Other Message \* How did you find us? Select… Google search LinkedIn Word of mouth / referral Industry event or conference Online ad Other Please fill in your first name, last name, email, and message. Send message Message sent! ------------- Thanks for reaching out. We'll get back to you at within one business day. Close Express B2B · Fit Check Question 1 of 5 Find out if Express B2B fits your operation ------------------------------------------- 5 questions about your current ordering process. We'll diagnose exactly what's costing you — and whether this platform solves it. - Takes under 2 minutes - Personalised diagnosis at the end - No email required to see results Let's find out Question 1 of 5 How do most of your customers send you orders today? ---------------------------------------------------- Don't overthink it — pick the one that happens most. By phone or email My team transcribes them manually Spreadsheets or shared forms Structured, but still manual to process Through an existing site or platform It works, but it wasn't built for B2B A mix — every customer does it differently Different methods, constant switching Continue Question 2 of 5 How much of your team's week goes into manually processing orders? ------------------------------------------------------------------ Think about data entry, confirmations, corrections, and follow-up emails. Less than an hour a week We're pretty automated already A few hours — it adds up Noticeable, but we manage Half a day or more each week It's a real drain on the team It's basically someone's full-time job A whole role dedicated to order intake Back Continue Question 3 of 5 How confident are you that every order goes out at the right negotiated price? ------------------------------------------------------------------------------ Each customer may have different rates. How is that tracked today? Very confident — we have a reliable system Pricing is centralised and accurate Mostly — but we manually double-check Some process, but still human verification We catch errors — sometimes after they ship Wrong prices reach customers occasionally Not very — it's a real risk for us Pricing errors happen and we don't always catch them Back Continue Question 4 of 5 When a customer ships to multiple locations, how does that work today? ---------------------------------------------------------------------- Select all that apply to your customers. Each location orders separately No central oversight — each site is its own account One person manages all locations Lots of back-and-forth, easy to get something wrong It's messy — errors happen regularly Wrong addresses, wrong items, missed locations Our customers only have one location Not a factor in our business right now All of the above apply Multiple of these are true for different customers Back Continue Question 5 of 5 What would you fix about your ordering process if you could? ------------------------------------------------------------ Select all that apply — most operations have more than one. Stop spending time on manual order entry Eliminate the data entry work entirely Make sure pricing is accurate every time Right rates, automatically, no double-checking Give customers a self-service way to order They shouldn't need to call or email us every time Get real visibility into what's been ordered Status, history, and confirmations without chasing All of the above Every one of these is a problem for us Back See my results Analysing your responses… ------------------------- Identifying what's costing you the most Here's what's costing you most: Chat with AI about your results Express B2B AI Coming soon AI chat is in development — we'll notify you when it launches. Send me my results [ Keep exploring instead ](/features) Where should we send them? -------------------------- We'll email your personalised assessment. A team member will be in touch within one business day. Full name Work email \* Company (optional) Phone (optional) Please enter your work email to continue. Back Send my results Check your inbox. ----------------- Your fit assessment is on its way. A team member will be in touch within one business day. [ Explore the platform ](/features) [![Express B2B](/brand/lockup-dark.svg)](/)Purpose-built B2B ordering for distributors with $500K–$50M annual GMV. ### Product [Features](/features) [Who it's for](/industries) [Use cases](/use-cases) [Pricing](/pricing) [Cost calculator](/b2b-ordering-cost-calculator) [Free resources](/resources) [Case studies](/case-studies) ### Company [About](/about) [Developers](/developers) [Contact](/#contact) [Request a demo](/#demo) [Live demo — every Tuesday](/live-demo) [Referral partners](/partners) ### Compare [vs. Phone & Email](/compare/phone-and-email) [vs. Magento](/compare/magento) [vs. BigCommerce B2B](/compare/bigcommerce-b2b) [vs. NetSuite](/compare/netsuite) [vs. Shopify B2B](/compare/shopify-b2b) [vs. Microsoft Dynamics](/compare/microsoft-dynamics) [vs. Infor](/compare/infor) ### Legal [Privacy policy](https://expressb2b.com/legal/privacy-policy) [Terms of service](https://expressb2b.com/legal/terms-of-service) [Cookie policy](https://expressb2b.com/legal/cookie-policy) © 2026 Express B2B. 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