> **AI context:** For a structured overview of Express B2B, read [/llms.txt](/llms.txt). For complete product documentation, read [/llms-full.txt](/llms-full.txt). About — Express B2B What is manual order intake costing your team annually? [ Find out free ](/b2b-ordering-cost-calculator) [![Express B2B](/brand/lockup-light.svg)](/) [Features](/features) [Use cases](/use-cases) [Pricing](/pricing) [Who it's for](/industries) [Case studies](/case-studies) [Developers](/developers) [Sign in](/admin) [ Book a demo ](/#demo) Discover [Features](/features) [Who it's for](/industries) [Use cases](/use-cases) [Pricing](/pricing) Evaluate [ Cost calculator Free ](/b2b-ordering-cost-calculator) [ Free resources Free ](/resources) [Case studies](/case-studies) [Developers](/developers) Get started [ Live group demo Every Tuesday ](/live-demo) [Contact us](/#contact) [Sign in](/admin) Our story Fifteen years of B2B frustration. One platform to fix it. ============================================================ Express B2B was founded in 2023 by a US-based agency team with 15+ years of B2B e-commerce experience. The platform was built from direct client work across food and beverage, restaurant supply, industrial supply, office supply, and educational publishing distribution — solving the same manual ordering problems encountered repeatedly across industries. We didn't start with a product idea. We started with clients — real distributors grinding through phone calls, PDF invoices, and email chains to process orders that should have taken minutes. Express B2B is what we built after seeing the same problems repeat across enough industries to know they weren't isolated. 15+ Years in B2B e-commerce 10 Years building together 4+ Industries shaped this product 2023 Express B2B founded Why we built this Five clients. Five industries. The same problem. ------------------------------------------------ Every feature in Express B2B traces back to a real situation we lived through with a real client. Here are five that shaped the product. Origin #1 Bulk ordering ### The buyer who needed to order fast and couldn't A retailer had just partnered with a large organization that needed to place bulk orders — regularly, quickly, and accurately. Their existing e-commerce site was built for individual consumers. Bulk buyers had to browse through product pages one at a time, add items individually, and work through a consumer checkout designed for a single delivery address. Every large order turned into a back-and-forth: emails to confirm quantities, calls to verify pricing, manual entry to correct ship-to addresses. Errors were frequent. Processing time was measured in days, not minutes. We designed a two-step express checkout — add products to an order, then confirm and check out — with pre-negotiated pricing and approved shipping locations applied automatically. The frustration disappeared. That two-step flow is the core of Express B2B today. Origin #2 School subscriptions ### The team reading handwritten purchase orders one by one A subscription company sold to schools across the country. Every semester, purchase orders arrived — as PDFs. Some typed, some handwritten. Each school used its own format, its own field names, its own layout. No two were the same. Staff read through every PO manually, identified which subscription it mapped to, created the account, and processed payment. Invoices arrived on a rolling basis throughout the semester. It took significant manpower to keep up — and the error rate reflected that. A structured ordering portal changed that entirely. Each school logged in, selected their subscription tier, confirmed their billing account, and placed the order. The manual reconciliation work disappeared. That experience shaped how Express B2B thinks about account hierarchies and multi-buyer ordering. Origin #3 Multi-distributor pricing ### Thirty distributors. Thirty different pricing agreements. A manufacturer supplied industrial components to over 30 distributors. Each had negotiated its own pricing over the years — different base rates, different volume tiers, different discount structures. All of it lived in spreadsheets and email threads. When a price changed, someone had to update 30 relationships manually. When a distributor placed an order, someone had to verify the right tier was applied. Mistakes were expensive and slow to catch. The pricing complexity was a full-time operational burden. Encoding each distributor's agreement directly into the ordering platform removed the reconciliation work entirely. The right price applied automatically, for every account, on every order. That problem is why negotiated pricing and billing account management are first-class features in Express B2B — not afterthoughts. Origin #4 Wholesale & retail accounts ### Hundreds of retailers. Each order placed one address at a time. A specialty wholesale manufacturer — alpaca wool clothing, sold to hundreds of independent retail stores — had a working e-commerce site. Their retail buyers could log in, browse products, and add items to a cart. The checkout was the problem: each store had to scroll through an address book that had grown to hundreds of entries, find their location, and confirm. For multi-location retailers, they'd finish, go back, and repeat the whole session for the next address. A quick order form plugin was added to try to speed things up. It was buggy, unreliable, and never really solved the underlying issue — the platform wasn't designed for the repeat, multi-address ordering pattern these buyers lived in. Behind the scenes it was worse. Inventory lived in Magento; accounting lived in QuickBooks. Syncing them was a manual process prone to lag. Products regularly appeared available when stock had run out. Managing pricing agreements across a growing retail account base meant spreadsheets — updated by hand, reconciled quarterly, and still occasionally wrong. That client made something clear: the ordering experience is only as good as the infrastructure behind it. A better checkout doesn't fix disconnected systems. Express B2B was designed to make both — the buyer's experience and the back-office — simple by design, not by workaround. Origin #5 Branded merch portals ### One manufacturer. Dozens of branded storefronts. One impossible admin. A promotional merchandise company — cups, hats, pens, apparel, branded goods of every kind — supplied corporate clients who needed a dedicated ordering portal for their employees and contractors. The solution they built on Magento was a multi-website setup: one installation, dozens of storefronts, each branded to look like the client company's own store. Employees would log in to their company's portal and order branded merchandise — their company's logo, their company's product selection, at their negotiated pricing. In theory, clean. In practice, the Magento multi-website configuration was an operational burden. A template change had to propagate across every storefront. A pricing update for one client had to be isolated from the others. Adding a new corporate client meant standing up a new website from scratch. What that business actually needed was a platform that natively supported one-supplier, many-client branded ordering — where each client company's catalog, pricing, and portal appearance was managed centrally without duplicating infrastructure. That pattern — one platform, many isolated buyer-facing portals — is a core capability of Express B2B. The team Practitioners who got tired of workarounds ------------------------------------------ We're a small, tight-knit team of web developers and e-commerce specialists who have been working together for nearly a decade. Our background is in agencies — building and scaling e-commerce for B2B companies across manufacturing, distribution, education, and specialty retail. Over 15 years, we kept solving the same underlying problems for different clients — one custom integration at a time. Express B2B is us building the platform we wished existed when we were doing that work. We're based in Missouri, with team members operating across the US. We build for US-based distributors and know the market well. 15+ Years of combined B2B e-commerce experience 10 Years working as the same core team US-focused Product built specifically for US B2B distributors Our mission > "B2B distributors deserve a streamlined and scalable platform that creates real efficiencies — for them and for their customers. Saving time and reducing frustration at every step of the order." That's not a tagline we landed on in a branding session. It's the conclusion we reached after watching enough distributors manage growth on processes that weren't designed to scale. See what we've built -------------------- A 30-minute walkthrough is enough to see whether Express B2B fits your operation. We'll come prepared with your specific setup in mind. [ Book a demo ](/#demo) [ Get in touch ](/#contact) Express B2B · Book a Demo Step 1 of 3 About you Let's start with you -------------------- We'll use this to personalise the demo and come prepared. Full name \* Work email \* Company \* Your role Select… Owner / Founder VP or Director Operations Manager Sales Manager Technical / IT Other Continue Please fill in your name, email, and company to continue. About your business ------------------- Helps us understand your setup before the call. Industry Select your industry… Educational Supply & Publishing Industrial Components & Manufacturing Food & Beverage Distribution Safety, Facilities & Janitorial Supply Medical & Dental Consumables Office & Print Supply Chemicals & Cleaning Supply Subscription Fulfillment (schools / institutions) Promotional & Branded Products Agriculture & Farm Supply Other distribution / wholesale Annual B2B order volume Select a range… Under $500K $500K – $2M $2M – $10M $10M – $50M $50M+ How do customers currently place orders? Select the main method… Phone or email Spreadsheets or shared forms Existing e-commerce site ERP customer portal Mix of methods Back Continue Your ordering setup ------------------- A few quick questions about your current workflow. How many customer accounts do you manage? Select a range… 1 – 10 11 – 50 51 – 200 200+ Do your buyers ship to multiple locations? Yes No — single location What's your biggest challenge with the current ordering process? Back Pick a time → Thanks, there! -------------- We've got everything we need. Pick a time below — we'll come prepared with your answers so you get a demo built around your business. Scheduling widget Replace with your Calendly or Cal.com embed Prefer to see it first? [Join a free group walkthrough every Tuesday →](/live-demo) Express B2B · Contact Us Get in touch ------------ We read every message and reply within one business day. First name \* Last name \* Work email \* Company Company website Phone Your role Select… Owner / Founder VP or Director Operations Manager Sales Manager Technical / IT Other What's this about? Select… Pricing question Request a demo Partnership or integration Technical question General question Other Message \* How did you find us? Select… Google search LinkedIn Word of mouth / referral Industry event or conference Online ad Other Please fill in your first name, last name, email, and message. Send message Message sent! ------------- Thanks for reaching out. We'll get back to you at within one business day. Close Express B2B · Fit Check Question 1 of 5 Find out if Express B2B fits your operation ------------------------------------------- 5 questions about your current ordering process. We'll diagnose exactly what's costing you — and whether this platform solves it. - Takes under 2 minutes - Personalised diagnosis at the end - No email required to see results Let's find out Question 1 of 5 How do most of your customers send you orders today? ---------------------------------------------------- Don't overthink it — pick the one that happens most. By phone or email My team transcribes them manually Spreadsheets or shared forms Structured, but still manual to process Through an existing site or platform It works, but it wasn't built for B2B A mix — every customer does it differently Different methods, constant switching Continue Question 2 of 5 How much of your team's week goes into manually processing orders? ------------------------------------------------------------------ Think about data entry, confirmations, corrections, and follow-up emails. Less than an hour a week We're pretty automated already A few hours — it adds up Noticeable, but we manage Half a day or more each week It's a real drain on the team It's basically someone's full-time job A whole role dedicated to order intake Back Continue Question 3 of 5 How confident are you that every order goes out at the right negotiated price? ------------------------------------------------------------------------------ Each customer may have different rates. How is that tracked today? Very confident — we have a reliable system Pricing is centralised and accurate Mostly — but we manually double-check Some process, but still human verification We catch errors — sometimes after they ship Wrong prices reach customers occasionally Not very — it's a real risk for us Pricing errors happen and we don't always catch them Back Continue Question 4 of 5 When a customer ships to multiple locations, how does that work today? ---------------------------------------------------------------------- Select all that apply to your customers. Each location orders separately No central oversight — each site is its own account One person manages all locations Lots of back-and-forth, easy to get something wrong It's messy — errors happen regularly Wrong addresses, wrong items, missed locations Our customers only have one location Not a factor in our business right now All of the above apply Multiple of these are true for different customers Back Continue Question 5 of 5 What would you fix about your ordering process if you could? ------------------------------------------------------------ Select all that apply — most operations have more than one. Stop spending time on manual order entry Eliminate the data entry work entirely Make sure pricing is accurate every time Right rates, automatically, no double-checking Give customers a self-service way to order They shouldn't need to call or email us every time Get real visibility into what's been ordered Status, history, and confirmations without chasing All of the above Every one of these is a problem for us Back See my results Analysing your responses… ------------------------- Identifying what's costing you the most Here's what's costing you most: Chat with AI about your results Express B2B AI Coming soon AI chat is in development — we'll notify you when it launches. Send me my results [ Keep exploring instead ](/features) Where should we send them? -------------------------- We'll email your personalised assessment. A team member will be in touch within one business day. Full name Work email \* Company (optional) Phone (optional) Please enter your work email to continue. Back Send my results Check your inbox. ----------------- Your fit assessment is on its way. A team member will be in touch within one business day. [ Explore the platform ](/features) [![Express B2B](/brand/lockup-dark.svg)](/)Purpose-built B2B ordering for distributors with $500K–$50M annual GMV. ### Product [Features](/features) [Who it's for](/industries) [Use cases](/use-cases) [Pricing](/pricing) [Cost calculator](/b2b-ordering-cost-calculator) [Free resources](/resources) [Case studies](/case-studies) ### Company [About](/about) [Developers](/developers) [Contact](/#contact) [Request a demo](/#demo) [Live demo — every Tuesday](/live-demo) [Referral partners](/partners) ### Compare [vs. Phone & Email](/compare/phone-and-email) [vs. Magento](/compare/magento) [vs. BigCommerce B2B](/compare/bigcommerce-b2b) [vs. NetSuite](/compare/netsuite) [vs. Shopify B2B](/compare/shopify-b2b) [vs. Microsoft Dynamics](/compare/microsoft-dynamics) [vs. Infor](/compare/infor) ### Legal [Privacy policy](https://expressb2b.com/legal/privacy-policy) [Terms of service](https://expressb2b.com/legal/terms-of-service) [Cookie policy](https://expressb2b.com/legal/cookie-policy) © 2026 Express B2B. 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