Magento is a serious platform — but a serious platform built for consumer retail, not for distributors who need fast B2B ordering, negotiated pricing, and multi-site management out of the box.
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Deep customization capability, a large extension ecosystem, and proven scale for complex catalog requirements. Adobe Commerce (cloud) adds managed hosting and enterprise support. For large operations with dedicated dev teams, it's a capable foundation.
Consumer-first architecture means every B2B feature is a customization. The B2B module is an add-on that requires significant implementation work. Multi-site setups become administrative nightmares. Day-to-day operation requires a developer. Cost of ownership is high and ongoing.
Businesses with very complex catalog requirements, existing Magento infrastructure and a dev team to maintain it, or operations where heavy customization is non-negotiable. Not well suited to distributors who need B2B ordering to just work without ongoing development.
A proper Magento B2B implementation — company accounts, customer-specific pricing, approval workflows, a usable buyer portal — runs $50,000–$200,000 depending on complexity, plus ongoing agency or developer retainer costs to keep it maintained. Adobe Commerce (the cloud-hosted version) adds $22,000+/year in licensing before a line of code is written.
Express B2B launches in weeks, not months, without a systems integrator. The features distributors need — negotiated pricing, multi-site ordering, approval workflows — are built in, not custom-built.
Magento's core ordering flow — browse catalog, add to cart, consumer checkout — was designed for a shopper, not a procurement manager placing a recurring order for six locations. The B2B module (company accounts, shared catalogs, quick order forms) improves this, but it's layered on top of a consumer-first architecture. The buyer experience still feels like an online store, not an ordering platform.
The two-step express checkout in Express B2B — add products to an order, confirm and check out — was designed specifically for B2B buyers who know exactly what they need and want to move fast.
Magento's multi-website feature — one installation, multiple storefronts — is a real capability. In practice, for wholesalers or manufacturers running branded portals per client, it becomes an operational burden. A template change propagates manually. A catalog update for one website has to be isolated from others. Standing up a new client portal means replicating a website configuration from scratch, typically requiring a developer each time.
We've built and maintained these setups for clients. The administration overhead is real and doesn't go away — it just becomes part of the cost of running the platform.
Magento requires a developer for the majority of configuration changes — pricing rules, catalog updates, extension conflicts, performance issues, security patches. For a $1M–$10M GMV distributor, this is a significant and recurring overhead. Express B2B is managed without engineering: pricing is updated through the admin panel, accounts are configured by operations staff, and new sites are added without touching code.
Magento is a capable platform for the right use case — complex catalogs, large IT teams, and operations with the budget and patience for a long implementation. For B2B distributors in the $500K–$50M GMV range who need ordering to work without a developer, it's the wrong tool.
If you're already on Magento and considering a change, Express B2B can typically be evaluated and live in the time it would take to scope a Magento B2B module implementation.
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