Built for the way B2B buyers actually work
Express B2B serves three primary buyer types: single-location buyers placing weekly reorders, regional managers overseeing purchasing across multiple sites, and procurement leads managing centralized approvals for complex account structures. Each maps to a distinct configuration of billing accounts, price lists, and approval rules within the platform.
Whether you're placing a weekly reorder for one location or managing purchasing across dozens of sites and billing accounts — Express B2B adapts to your structure, not the other way around.
Ask AI which scenario fits me
Same products, same address, every week — and it still takes 15 minutes
Emily orders the same 8–12 safety and maintenance supplies every Friday. The products, the delivery address, and the pricing never change. Yet the process requires her to call or email a sales rep, wait for a confirmation, and hope no one transcribes anything wrong.
- Calls or emails the sales rep with a handwritten list
- Waits for rep to confirm availability and pricing
- Rep manually enters the order into the ERP system
- Confirmation arrives hours (or the next day) by email
- Occasional errors: wrong SKU, wrong quantity, wrong address
- 15–20 minutes of effort spread across the day
- Signs in to the portal — billing account and pricing load automatically
- Selects the authorized ship-to address (Sacramento Warehouse)
- Adds products from her filtered catalog with negotiated prices already applied
- Reviews the order summary and confirms in one click
- Instant confirmation — order is in the system immediately
- Under 2 minutes, start to finish
Six locations, six separate orders — and a full day lost coordinating them
Every month, Marcus orders cleaning supplies, kitchen equipment, and safety gear for his 6 California restaurants. Products are mostly the same, but quantities and delivery addresses differ per location. Under the old system, that means 6 separate calls or emails, 6 separate confirmations to chase, and a high risk of a shipment going to the wrong address.
- 6 separate phone calls or emails — one per location
- Manual tracking of which products go to which address
- Chasing 6 confirmations across 2 days
- High risk of orders routed to the wrong site
- No visibility into order status until invoices arrive
- 45–60 minutes of effort, spread across multiple days
- Signs in once — sees all 6 locations available to his account
- Creates order #1 for Sacramento, adds it to the cart
- Creates order #2 for Los Angeles, adds it to the cart
- Repeats for all 6 locations — all pending in cart simultaneously
- Reviews all 6 orders together, submits in one checkout
- Two orders above approval threshold are automatically routed to his manager
Two customers, two catalogs, two price lists — and one spreadsheet that's always out of date
Diana manages procurement for Company A (a limited catalog of 40 products with negotiated prices) and Company B (the full 200-product catalog with their own separate pricing). The relationships are completely separate — different products, different prices, different approval thresholds. One wrong click and an order goes against the wrong billing account or at the wrong price.
- Separate spreadsheets per client for pricing lookups
- Manual cross-check before every order: "which price applies here?"
- Risk of ordering products Company A isn't supposed to see
- Multiple email threads to manage both relationships
- Billing errors when orders get assigned to the wrong account
- Pricing discrepancies discovered only after invoices arrive
- Signs in once — sees all billing accounts she's authorized on
- Selects Company A → sees exactly 40 products at Company A's prices
- Places Company A's order — catalog and pricing are enforced by the system
- Switches to Company B billing account — catalog expands to 200 products, pricing changes to Company B's rates
- No spreadsheet lookups. No manual verification. No risk of cross-contamination.
- Each order is billed to the correct account automatically
Which scenario fits your business?
Book a 30-minute walkthrough and we'll show how the platform maps to your specific customer structure, pricing setup, and approval rules.