> **AI context:** For a structured overview of Express B2B, read [/llms.txt](/llms.txt). For complete product documentation, read [/llms-full.txt](/llms-full.txt). Use Cases — Express B2B What is manual order intake costing your team annually? [ Find out free ](/b2b-ordering-cost-calculator) [![Express B2B](/brand/lockup-light.svg)](/) [Features](/features) [Use cases](/use-cases) [Pricing](/pricing) [Who it's for](/industries) [Case studies](/case-studies) [Developers](/developers) [Sign in](/admin) [ Book a demo ](/#demo) Discover [Features](/features) [Who it's for](/industries) [Use cases](/use-cases) [Pricing](/pricing) Evaluate [ Cost calculator Free ](/b2b-ordering-cost-calculator) [ Free resources Free ](/resources) [Case studies](/case-studies) [Developers](/developers) Get started [ Live group demo Every Tuesday ](/live-demo) [Contact us](/#contact) [Sign in](/admin) Use cases Built for the way B2B buyers actually work ============================================ Express B2B serves three primary buyer types: single-location buyers placing weekly reorders, regional managers overseeing purchasing across multiple sites, and procurement leads managing centralized approvals for complex account structures. Each maps to a distinct configuration of billing accounts, price lists, and approval rules within the platform. Whether you're placing a weekly reorder for one location or managing purchasing across dozens of sites and billing accounts — Express B2B adapts to your structure, not the other way around. [ 1 Single-site reorder ](#weekly-reorder) · [ 2 Regional manager ](#regional-manager) · [ 3 Procurement lead ](#procurement-lead) E Emily Chen — Office Manager Mid-size manufacturing company · single warehouse · ~$700K annual GMV [ Two-step ordering ](/features#two-step-ordering) The situation Same products, same address, every week — and it still takes 15 minutes ----------------------------------------------------------------------- Emily orders the same 8–12 safety and maintenance supplies every Friday. The products, the delivery address, and the pricing never change. Yet the process requires her to call or email a sales rep, wait for a confirmation, and hope no one transcribes anything wrong. Before Express B2B - Calls or emails the sales rep with a handwritten list - Waits for rep to confirm availability and pricing - Rep manually enters the order into the ERP system - Confirmation arrives hours (or the next day) by email - Occasional errors: wrong SKU, wrong quantity, wrong address - 15–20 minutes of effort spread across the day With Express B2B - Signs in to the portal — billing account and pricing load automatically - Selects the authorized ship-to address (Sacramento Warehouse) - Adds products from her filtered catalog with negotiated prices already applied - Reviews the order summary and confirms in one click - Instant confirmation — order is in the system immediately - Under 2 minutes, start to finish ~2 min average order time vs. 15+ min before Zero transcription errors — no more rep-in-the-middle Instant order confirmation — no waiting on callbacks [ Calculate what this saves for your operation ](/b2b-ordering-cost-calculator) M Marcus Rodriguez — California Regional Manager National restaurant chain · 6 California locations · ~$3M annual GMV [ Multi-order cart ](/features#cart-staging) The situation Six locations, six separate orders — and a full day lost coordinating them -------------------------------------------------------------------------- Every month, Marcus orders cleaning supplies, kitchen equipment, and safety gear for his 6 California restaurants. Products are mostly the same, but quantities and delivery addresses differ per location. Under the old system, that means 6 separate calls or emails, 6 separate confirmations to chase, and a high risk of a shipment going to the wrong address. Before Express B2B - 6 separate phone calls or emails — one per location - Manual tracking of which products go to which address - Chasing 6 confirmations across 2 days - High risk of orders routed to the wrong site - No visibility into order status until invoices arrive - 45–60 minutes of effort, spread across multiple days With Express B2B - Signs in once — sees all 6 locations available to his account - Creates order #1 for Sacramento, adds it to the cart - Creates order #2 for Los Angeles, adds it to the cart - Repeats for all 6 locations — all pending in cart simultaneously - Reviews all 6 orders together, submits in one checkout - Two orders above approval threshold are automatically routed to his manager 6 orders submitted in a single 10-minute session 0 calls no reps involved in the ordering process Auto approval routing on threshold orders — no manual forwarding [ Calculate what this saves for your operation ](/b2b-ordering-cost-calculator) D Diana Park — National Procurement Manager Consultancy managing purchasing for two major clients · separate catalogs and pricing · ~$5M combined annual GMV [ Per-customer pricing ](/features#pricing-catalog) The situation Two customers, two catalogs, two price lists — and one spreadsheet that's always out of date -------------------------------------------------------------------------------------------- Diana manages procurement for Company A (a limited catalog of 40 products with negotiated prices) and Company B (the full 200-product catalog with their own separate pricing). The relationships are completely separate — different products, different prices, different approval thresholds. One wrong click and an order goes against the wrong billing account or at the wrong price. Before Express B2B - Separate spreadsheets per client for pricing lookups - Manual cross-check before every order: "which price applies here?" - Risk of ordering products Company A isn't supposed to see - Multiple email threads to manage both relationships - Billing errors when orders get assigned to the wrong account - Pricing discrepancies discovered only after invoices arrive With Express B2B - Signs in once — sees all billing accounts she's authorized on - Selects Company A → sees exactly 40 products at Company A's prices - Places Company A's order — catalog and pricing are enforced by the system - Switches to Company B billing account — catalog expands to 200 products, pricing changes to Company B's rates - No spreadsheet lookups. No manual verification. No risk of cross-contamination. - Each order is billed to the correct account automatically Zero pricing errors — correct rates enforced at billing-account selection 1 login manages multiple clients — context switches with the billing account Enforced catalog access per client — buyers can't order outside their authorized list [ Calculate what this saves for your operation ](/b2b-ordering-cost-calculator) Which scenario fits your business? ---------------------------------- Book a 30-minute walkthrough and we'll show how the platform maps to your specific customer structure, pricing setup, and approval rules. [ Book a demo ](/#demo) [ Explore all features ](/features) Express B2B · Book a Demo Step 1 of 3 About you Let's start with you -------------------- We'll use this to personalise the demo and come prepared. Full name \* Work email \* Company \* Your role Select… Owner / Founder VP or Director Operations Manager Sales Manager Technical / IT Other Continue Please fill in your name, email, and company to continue. About your business ------------------- Helps us understand your setup before the call. Industry Select your industry… Educational Supply & Publishing Industrial Components & Manufacturing Food & Beverage Distribution Safety, Facilities & Janitorial Supply Medical & Dental Consumables Office & Print Supply Chemicals & Cleaning Supply Subscription Fulfillment (schools / institutions) Promotional & Branded Products Agriculture & Farm Supply Other distribution / wholesale Annual B2B order volume Select a range… Under $500K $500K – $2M $2M – $10M $10M – $50M $50M+ How do customers currently place orders? Select the main method… Phone or email Spreadsheets or shared forms Existing e-commerce site ERP customer portal Mix of methods Back Continue Your ordering setup ------------------- A few quick questions about your current workflow. How many customer accounts do you manage? Select a range… 1 – 10 11 – 50 51 – 200 200+ Do your buyers ship to multiple locations? Yes No — single location What's your biggest challenge with the current ordering process? Back Pick a time → Thanks, there! -------------- We've got everything we need. Pick a time below — we'll come prepared with your answers so you get a demo built around your business. Scheduling widget Replace with your Calendly or Cal.com embed Prefer to see it first? [Join a free group walkthrough every Tuesday →](/live-demo) Express B2B · Contact Us Get in touch ------------ We read every message and reply within one business day. First name \* Last name \* Work email \* Company Company website Phone Your role Select… Owner / Founder VP or Director Operations Manager Sales Manager Technical / IT Other What's this about? Select… Pricing question Request a demo Partnership or integration Technical question General question Other Message \* How did you find us? Select… Google search LinkedIn Word of mouth / referral Industry event or conference Online ad Other Please fill in your first name, last name, email, and message. Send message Message sent! ------------- Thanks for reaching out. We'll get back to you at within one business day. Close Express B2B · Fit Check Question 1 of 5 Find out if Express B2B fits your operation ------------------------------------------- 5 questions about your current ordering process. We'll diagnose exactly what's costing you — and whether this platform solves it. - Takes under 2 minutes - Personalised diagnosis at the end - No email required to see results Let's find out Question 1 of 5 How do most of your customers send you orders today? ---------------------------------------------------- Don't overthink it — pick the one that happens most. By phone or email My team transcribes them manually Spreadsheets or shared forms Structured, but still manual to process Through an existing site or platform It works, but it wasn't built for B2B A mix — every customer does it differently Different methods, constant switching Continue Question 2 of 5 How much of your team's week goes into manually processing orders? ------------------------------------------------------------------ Think about data entry, confirmations, corrections, and follow-up emails. Less than an hour a week We're pretty automated already A few hours — it adds up Noticeable, but we manage Half a day or more each week It's a real drain on the team It's basically someone's full-time job A whole role dedicated to order intake Back Continue Question 3 of 5 How confident are you that every order goes out at the right negotiated price? ------------------------------------------------------------------------------ Each customer may have different rates. How is that tracked today? Very confident — we have a reliable system Pricing is centralised and accurate Mostly — but we manually double-check Some process, but still human verification We catch errors — sometimes after they ship Wrong prices reach customers occasionally Not very — it's a real risk for us Pricing errors happen and we don't always catch them Back Continue Question 4 of 5 When a customer ships to multiple locations, how does that work today? ---------------------------------------------------------------------- Select all that apply to your customers. Each location orders separately No central oversight — each site is its own account One person manages all locations Lots of back-and-forth, easy to get something wrong It's messy — errors happen regularly Wrong addresses, wrong items, missed locations Our customers only have one location Not a factor in our business right now All of the above apply Multiple of these are true for different customers Back Continue Question 5 of 5 What would you fix about your ordering process if you could? ------------------------------------------------------------ Select all that apply — most operations have more than one. Stop spending time on manual order entry Eliminate the data entry work entirely Make sure pricing is accurate every time Right rates, automatically, no double-checking Give customers a self-service way to order They shouldn't need to call or email us every time Get real visibility into what's been ordered Status, history, and confirmations without chasing All of the above Every one of these is a problem for us Back See my results Analysing your responses… ------------------------- Identifying what's costing you the most Here's what's costing you most: Chat with AI about your results Express B2B AI Coming soon AI chat is in development — we'll notify you when it launches. Send me my results [ Keep exploring instead ](/features) Where should we send them? -------------------------- We'll email your personalised assessment. A team member will be in touch within one business day. Full name Work email \* Company (optional) Phone (optional) Please enter your work email to continue. Back Send my results Check your inbox. ----------------- Your fit assessment is on its way. A team member will be in touch within one business day. 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