> **AI context:** For a structured overview of Express B2B, read [/llms.txt](/llms.txt). For complete product documentation, read [/llms-full.txt](/llms-full.txt). Express B2B vs. Microsoft Dynamics 365 — B2B Ordering Comparison What is manual order intake costing your team annually? [ Find out free ](/b2b-ordering-cost-calculator) [![Express B2B](/brand/lockup-light.svg)](/) [Features](/features) [Use cases](/use-cases) [Pricing](/pricing) [Who it's for](/industries) [Case studies](/case-studies) [Developers](/developers) [Sign in](/admin) [ Book a demo ](/#demo) Discover [Features](/features) [Who it's for](/industries) [Use cases](/use-cases) [Pricing](/pricing) Evaluate [ Cost calculator Free ](/b2b-ordering-cost-calculator) [ Free resources Free ](/resources) [Case studies](/case-studies) [Developers](/developers) Get started [ Live group demo Every Tuesday ](/live-demo) [Contact us](/#contact) [Sign in](/admin) Comparison Express B2B vs. Microsoft Dynamics 365 ======================================== Microsoft Dynamics 365 Business Central is a mid-market ERP with strong distribution capabilities. Express B2B is a buyer-facing B2B ordering portal. Most distributors running Dynamics 365 use it for inventory, finance, and back-office operations; Express B2B adds the customer-facing self-service ordering layer that Dynamics does not natively provide. This page covers scenarios where a distributor is evaluating both for B2B order intake specifically. Dynamics 365 Business Central is one of the best mid-market ERPs for distribution. The buyer-facing ordering experience is where it stops — and where Express B2B picks up. [ See Express B2B in action ](/#demo) [ Explore features ](/features) What it's good at D365 Business Central is genuinely excellent for mid-market distribution: financials, inventory management, purchasing, and supply chain in one system with deep Microsoft ecosystem integration. Popular with distributors and manufacturers for good reason — the back-office capability is strong. Where it breaks down A clean buyer-facing ordering portal on Dynamics requires D365 Commerce or a partner-built web layer — typically $50,000–$200,000 to implement properly with a Microsoft partner, and 6–18 months. The internal ERP capability doesn't translate directly to a great buyer ordering experience without significant custom work. Who it's right for Distributors and manufacturers who need a comprehensive ERP for back-office operations and have the IT budget and implementation timeline for a Microsoft partner engagement. Often used in combination with a dedicated ordering portal — Express B2B can be that portal without replacing Dynamics. Complementary, not competing ---------------------------- This is an important distinction: Express B2B and Dynamics 365 are not alternatives for the same problem. Dynamics handles your internal operations — accounting, inventory, purchasing, supply chain. Express B2B handles what your customers see — their ordering portal, their account hierarchy, their pricing, their approvals. Many distributors run both. Their team works in Dynamics. Their customers order through Express B2B. Orders flow from Express B2B into Dynamics for fulfillment and invoicing. You don't have to choose between a strong back office and a good buyer experience. The customer portal problem on Dynamics --------------------------------------- Dynamics doesn't ship a customer-facing ordering portal out of the box. D365 Commerce is the e-commerce layer — a capable platform that requires a Microsoft implementation partner, significant configuration work, and a timeline measured in months. For a distributor whose primary need is "my customers need a better way to place orders," the Dynamics route to that outcome is expensive and slow. Express B2B is live in weeks, not quarters. The buyer portal, account hierarchy, pricing, and approval routing are configured without a systems integrator. Your accountant loves Dynamics — your buyers don't have to use it ----------------------------------------------------------------- We hear a version of this frequently: "We're on Dynamics and our accountant would never let us move off it." That's the right call — Dynamics is the right tool for financial operations. The mistake is assuming that means buyers have to order through a Dynamics-native portal or through email. Express B2B connects to your existing financial and inventory data. Orders placed by buyers flow into your fulfillment and accounting workflow without requiring buyers to interact with Dynamics directly — or requiring you to rebuild your back office. The implementation cost reality ------------------------------- A proper D365 Commerce implementation for a mid-market distributor — with a buyer portal, custom pricing rules, approval routing, and integration to Business Central — typically runs $50,000–$200,000 with a certified Microsoft partner. Timeline: 6–18 months. Express B2B solves the buyer-facing ordering problem at a fraction of that cost, without the partner engagement and without the timeline. Side by side ------------ Feature Express B2B Dynamics 365 + Commerce Buyer-facing ordering portal ✓ ~ Requires D365 Commerce Two-step express checkout ✓ ✗ Per-account negotiated pricing ✓ ✓ (ERP-driven) Multi-site ship-to ordering ✓ ~ Custom dev Native approval workflows ✓ ~ Custom dev Back-office ERP capability ~ Via integration ✓ Works alongside existing ERP ✓ Is the ERP Implementation timeline Weeks 6–18 months Implementation cost Low $50K–$200K+ The bottom line --------------- Keep Dynamics for what it does best: your back-office financial and inventory operations. Add Express B2B for what Dynamics doesn't do well: a fast, structured buyer ordering experience with account hierarchy, negotiated pricing, and approval workflows — live in weeks. If you're evaluating D365 Commerce as a buyer portal and the implementation scope is growing larger than the problem it's solving, that's a signal to consider whether a purpose-built ordering platform is a better fit for the customer-facing layer. Compare other options [ vs. NetSuite ](/compare/netsuite) [ vs. Infor ](/compare/infor) [ vs. Magento ](/compare/magento) [ vs. Phone & Email ](/compare/phone-and-email) Free download B2B Portal Vendor Comparison Matrix 50+ evaluation criteria pre-filled for Express B2B. Add the other vendors you're evaluating and share with your team. Work email Get it free Sending… Check your inbox Or download directly → On Dynamics and need a better buyer portal? ------------------------------------------- We'll show you how Express B2B fits alongside your Dynamics setup — and what the integration with your existing back office looks like. [ Book a demo ](/#demo) Express B2B · Book a Demo Step 1 of 3 About you Let's start with you -------------------- We'll use this to personalise the demo and come prepared. Full name \* Work email \* Company \* Your role Select… Owner / Founder VP or Director Operations Manager Sales Manager Technical / IT Other Continue Please fill in your name, email, and company to continue. About your business ------------------- Helps us understand your setup before the call. Industry Select your industry… Educational Supply & Publishing Industrial Components & Manufacturing Food & Beverage Distribution Safety, Facilities & Janitorial Supply Medical & Dental Consumables Office & Print Supply Chemicals & Cleaning Supply Subscription Fulfillment (schools / institutions) Promotional & Branded Products Agriculture & Farm Supply Other distribution / wholesale Annual B2B order volume Select a range… Under $500K $500K – $2M $2M – $10M $10M – $50M $50M+ How do customers currently place orders? Select the main method… Phone or email Spreadsheets or shared forms Existing e-commerce site ERP customer portal Mix of methods Back Continue Your ordering setup ------------------- A few quick questions about your current workflow. How many customer accounts do you manage? Select a range… 1 – 10 11 – 50 51 – 200 200+ Do your buyers ship to multiple locations? Yes No — single location What's your biggest challenge with the current ordering process? Back Pick a time → Thanks, there! -------------- We've got everything we need. Pick a time below — we'll come prepared with your answers so you get a demo built around your business. Scheduling widget Replace with your Calendly or Cal.com embed Prefer to see it first? [Join a free group walkthrough every Tuesday →](/live-demo) Express B2B · Contact Us Get in touch ------------ We read every message and reply within one business day. First name \* Last name \* Work email \* Company Company website Phone Your role Select… Owner / Founder VP or Director Operations Manager Sales Manager Technical / IT Other What's this about? Select… Pricing question Request a demo Partnership or integration Technical question General question Other Message \* How did you find us? Select… Google search LinkedIn Word of mouth / referral Industry event or conference Online ad Other Please fill in your first name, last name, email, and message. Send message Message sent! ------------- Thanks for reaching out. We'll get back to you at within one business day. Close Express B2B · Fit Check Question 1 of 5 Find out if Express B2B fits your operation ------------------------------------------- 5 questions about your current ordering process. We'll diagnose exactly what's costing you — and whether this platform solves it. - Takes under 2 minutes - Personalised diagnosis at the end - No email required to see results Let's find out Question 1 of 5 How do most of your customers send you orders today? ---------------------------------------------------- Don't overthink it — pick the one that happens most. By phone or email My team transcribes them manually Spreadsheets or shared forms Structured, but still manual to process Through an existing site or platform It works, but it wasn't built for B2B A mix — every customer does it differently Different methods, constant switching Continue Question 2 of 5 How much of your team's week goes into manually processing orders? ------------------------------------------------------------------ Think about data entry, confirmations, corrections, and follow-up emails. Less than an hour a week We're pretty automated already A few hours — it adds up Noticeable, but we manage Half a day or more each week It's a real drain on the team It's basically someone's full-time job A whole role dedicated to order intake Back Continue Question 3 of 5 How confident are you that every order goes out at the right negotiated price? ------------------------------------------------------------------------------ Each customer may have different rates. How is that tracked today? Very confident — we have a reliable system Pricing is centralised and accurate Mostly — but we manually double-check Some process, but still human verification We catch errors — sometimes after they ship Wrong prices reach customers occasionally Not very — it's a real risk for us Pricing errors happen and we don't always catch them Back Continue Question 4 of 5 When a customer ships to multiple locations, how does that work today? ---------------------------------------------------------------------- Select all that apply to your customers. Each location orders separately No central oversight — each site is its own account One person manages all locations Lots of back-and-forth, easy to get something wrong It's messy — errors happen regularly Wrong addresses, wrong items, missed locations Our customers only have one location Not a factor in our business right now All of the above apply Multiple of these are true for different customers Back Continue Question 5 of 5 What would you fix about your ordering process if you could? ------------------------------------------------------------ Select all that apply — most operations have more than one. Stop spending time on manual order entry Eliminate the data entry work entirely Make sure pricing is accurate every time Right rates, automatically, no double-checking Give customers a self-service way to order They shouldn't need to call or email us every time Get real visibility into what's been ordered Status, history, and confirmations without chasing All of the above Every one of these is a problem for us Back See my results Analysing your responses… ------------------------- Identifying what's costing you the most Here's what's costing you most: Chat with AI about your results Express B2B AI Coming soon AI chat is in development — we'll notify you when it launches. Send me my results [ Keep exploring instead ](/features) Where should we send them? -------------------------- We'll email your personalised assessment. A team member will be in touch within one business day. Full name Work email \* Company (optional) Phone (optional) Please enter your work email to continue. Back Send my results Check your inbox. ----------------- Your fit assessment is on its way. A team member will be in touch within one business day. 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